IT services for
your business

All in one place: Your competent partner for IT infrastructure and IT security.
40 years of experience in
the digitalisation of timber.
Maximize your success with the
latest technology and features.
Combine added value from industry
expertise with standard ERP.

IT Infrastructure & IT Security

Trust in our extensive expertise not only in ERP, but also in IT infrastructure and IT security. Our tailored solutions are designed to optimize your business processes, reduce costs, and increase efficiency. With state-of-the-art security solutions and our expertise, we not only protect your sensitive data but also comprehensively secure your systems.
eWPT IT-Security
sophos firewall certified
ocsp IT-Security
digital solutions partner
azure solution partner microsoft

Our IT Services

Managed Azure environment

Managed Azure Environment

You get the provisioning of your IT infrastructure as well as maintenance, monitoring, and support from us as a package. Pay only for what you really use with our Managed Azure IT service.

m365 service

M365 Comprehensive Service

With our Microsoft 365 Comprehensive Service, you receive a complete solution from us for optimal use by your employees. For a fixed monthly price, we offer you both the licenses and our service hotline, in case you encounter any application issues or require changes to settings.

managed firewall

Managed Firewall

Rely on next-gen protection with self-learning artificial intelligence coupled with our service. Complete remote management by us, regular security updates against current threats, and powerful internet traffic inspection are just a few of the advantages of our comprehensive solution.

Managed Antivirus

Managed Antivirus

Continuous monitoring and updating of virus protection by us – you can focus on your work. Our antivirus solution works with powerful deep learning AI and detects abnormal behavior on your systems.

IT monitoring


Often, IT problems can be avoided altogether if they are actively monitored. With our system monitoring, a wide variety of different devices, services, and parameters can be actively monitored.

Managed E-Mail Protection

Managed E-Mail Protection

With our Managed Email Protection Service, you get a state-of-the-art solution to enhance IT security with powerful deep learning AI and adaptive spam filters. With our managed service, we take care of monitoring and maintenance for you.

managed sql club

Managed SQL-Club

With our SQL Club, we not only handle the maintenance of your SQL system and perform update installations, but also provide regular analysis of your database and optimization. This service ensures that your database remains consistently performant.


IT-Support & Contingents

You can choose from several options with us. Whether you opt for individually defined managed services, a service contingent, or a complete IT support package, you’ll find the right solution for your company with us.

Managed Backup

Managed Backup

You need a backup concept that suits your needs. Whether it’s online backup, isolated data backup, or a multi-level backup concept, we’re here to advise you. In addition, our service technicians check the execution of this data backup on a daily basis.

managed software update

Managed Software Updates

The Managed Software Service ensures that your software is up to date. When a software manufacturer releases updates for your product to fix bugs, extend functionality, or close security vulnerabilities, these updates should be installed on your systems promptly. We take care of monitoring and installing them for you as part of this service.

managed network

Managed Network

With our “Managed Network” service, we, as your IT service provider, deliver network solutions that are constantly monitored by us for their health status. Additionally, we install security updates when necessary and ensure that your IT remains operational at all times.

managed updates

Managed Updates

Our Managed Update Service takes care of the deployment and monitoring of updates for your PC and server operating systems. This ensures that your systems are up to date and stay that way.



From provisioning, configuration, updates to user support, we offer our customers a comprehensive service. We also provide a managed SharePoint service, which includes professional management, monitoring, and optimization of SharePoint platforms.

IT-Security Check

IT security check

The IT security check is conducted in collaboration with our IT security officers. During this conversation, the basics are examined, and measures or further steps are recommended. If you need assistance with cyber insurance, we can also support your company.

Extended Support

Extended Support

Our service technicians are available on weekends and holidays for emergencies.

IT Penetration test

Penetration test

With our IT security experts, we can examine your IT infrastructure through targeted security tests to uncover potential points of attack. Subsequently, we also provide measures to close security gaps in order to strengthen system security.

Managed Domain Protection

Managed Domain Protection

Protect your domain (internet address) from various threats with Domain Protection Service.

8 good reasons for acadon IT-Service

All in one

At acadon, our customers get everything from IT infrastructure to their ERP system all in one place.

Years of experience

Due to our experience, we develop tailored solutions for your company.

Competent support

You won't find an anonymous call center with half-hearted solutions here. Our teams are familiar with your company and its processes, allowing us to respond quickly.

IT security

With our top-trained staff and the latest technologies, we support our customers in all aspects of IT security.

Optimized Processes

Due to our optimized processes and technologies, on-site interventions can be reduced. In case of issues, our service technicians can provide quick assistance.

IT Service at Eye Level

Our goal is to establish a long-term partnership with our clients. Open and clear communication is particularly important to us.

Consultation and Projects

Our qualified staff are also available to provide their expertise in consultancy or IT projects.

Solutions Partner

Continuous training of our staff is crucial to offer our customers the latest and best features in the Microsoft world.

What our customers say

Find out what small, medium-sized, and large companies have to say about us and our IT service.
IT security is a focal point for the Enno Roggemann Group. The company acadon is a central partner for us in various process phases. Together, we identify potential threats and discuss solution proposals. Throughout the implementation, the result-oriented and constructive collaboration increases the pace. As advisors, their profound expertise has been particularly helpful to us. We are convinced that the cooperation with acadon contributes significantly to improving our security level.
Timo Lemcke
Enno Roggemann GmbH & Co. KG
logo emk testimonial
I want to sell coins and I have no time or desire to deal with IT, especially since I have no clue about it. We are high-end professionals in the global coin trade, and acadon is an expert in IT. And that's a good thing. The specialist simply does their job better and more efficiently.
Marc Bach

Frequently asked questions

Here are the most frequently asked questions about our IT services.

If your question is not listed, feel free to contact us.

benjamin pasch acadon
Benjamin Pasch
Strategy Consultant

Schedule a consultation now

I would be happy to advise you on finding the right solution for your company.
timber tree
timber tree
acadon logo
The acadon AG has 40 years of experience in ERP software for the wood industry. As business optimizers, we develop tailored solutions and strategies for your company.
© 2024 acadon AG. All rights reserved.

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