On Route
acadon On Route allows customers to sign delivery notes digitally and attach delivery-related images and information. Each delivery note or relevant tour document contains a QR code that can be scanned with any device that has an internet browser.
The driver can manage multiple tour assignments using, for example, their smartphone, allowing customers to sign the delivery note digitally and add further information. Alternatively, the customer can scan the QR code on their delivery note themselves and sign it digitally.
All information is transferred to the ERP system. The signed delivery note, photos, comments, and the current tour status can be viewed in the relevant documents in Business Central, integrating seamlessly with the proven tour planning process of the Timber solution.
acadon On Route can be configured to automatically send emails to customers when they sign a delivery note, providing them with a copy of the signed document along with any attached photos.
Advantages:
Digital Signatures: Delivery notes can be signed digitally on any device with a browser.
Extended Documentation: Photos and comments can be added directly to each delivery.
Bulk Confirmation: Multiple orders for the same customer and delivery location can be signed at once.
Offline Capability: Works without an internet connection after initial access; data syncs automatically once reconnected.
Live Delivery Status: Current delivery status and all related information are available in Business Central at any time.
Automated Customer Emails: Customers automatically receive a copy of the signed delivery note by email.